emnify

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal, API & Data Analytics Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Analytics Operational
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - North America Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Europe Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Central and South America & Caribbean Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Mobile Core Network Operational
90 days ago
100.0 % uptime
Today
SMS Connectivity Operational
90 days ago
100.0 % uptime
Today
VPN services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

OpenVPN Security Certificate Maintenance May 11, 2026 07:00-11:00 UTC

As part of our ongoing security maintenance, we are renewing the security certificates used for OpenVPN Cloud Connect. This requires a brief service interruption and an update to your OpenVPN client configuration. Please note that device connectivity will not be affected during this process.
----
What is happening

On May 11, 2026, we will deploy updated security certificates to all OpenVPN regions. During this maintenance window, OpenVPN services will be briefly unavailable while servers are restarted. We expect the interruption to last only a few minutes per region.

Starting June 9, 2026, we will roll out the new server certificates region by region. From that date onward, any OpenVPN client configuration that has not been updated will no longer be able to connect.
----
What you need to do

After May 11, please re-download your OpenVPN client configuration from the emnify portal:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and region
Download and replace your existing .ovpn or .conf file

Deadline: June 9, 2026. Configurations that have not been updated by this date will lose OpenVPN connectivity as regions are migrated.
----
Timeline overview

Date
May 11, 2026: Maintenance window. Brief OpenVPN restart across all regions
May 11, 2026: New client configurations available for download in the portal
Jun 9 – Jun 17, 2026: Rolling server certificate update across all regions
Jun 9, 2026: Old configurations stop working as regions are updated
----
Need help?

If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center or contact your Customer Success Manager.
Posted on May 04, 2026 - 13:15 UTC
System Metrics Month Week Day
API Uptime
Fetching
May 5, 2026

No incidents reported today.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Service Degradation - MTN Côte d'Ivoire
Resolved - Dear emnify Customers,

The incident has been resolved.

Our monitoring and validation tests confirm that the operator MTN is now fully operational.

In case you are still having issues, please reach out to our Support Team via our Help Center.

Kind regards,
emnify Support Team
Apr 30, 13:06 UTC
Monitoring - Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime.

We will continue to work with the operator to ensure full restoration.
Apr 28, 08:02 UTC
Update - We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks.

We’re keeping a close watch and will update promptly with any new information.
Apr 27, 15:39 UTC
Investigating - Dear emnify Customers,

We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause.

We will provide further updates as they become available.

Kind regards,
emnify Support Team
Apr 27, 14:30 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Apr 27, 2026
Event display issues
Resolved - The issue affecting event display has been resolved.

If you continue to experience any problems or have questions, please do not hesitate to contact our support team.
Apr 27, 03:54 UTC
Monitoring - A fix has been implemented for the issue affecting event display, and we are currently monitoring the results.

We will continue to observe the system to ensure stability and will provide further updates as needed.
Apr 27, 03:33 UTC
Identified - We have identified the component where the issue affecting event display is occurring.

Our team is actively working on resolving the issue and will provide further updates as progress is made.
Apr 27, 02:50 UTC
Investigating - We are currently investigating an issue affecting the display of events in the emnify Portal, as well as via the API.

Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available
Apr 27, 02:42 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Increased API error rates
Resolved - Dear emnify Customers,

The incident has been resolved, and all services are now fully operational.

In case you are still having issues, please reach out to our Support Team via our Help Center.

Kind regards,
emnify Support Team
Apr 22, 13:01 UTC
Monitoring - Dear emnify Customers,

Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team
Apr 22, 08:31 UTC
Identified - Dear emnify Customers,

We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team
Apr 22, 08:24 UTC
Investigating - Dear emnify Customers,

We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API.

Further updates will be provided shortly.

Kind regards,
emnify Support Team
Apr 22, 07:56 UTC
Apr 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage