emnify

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal, API & Data Analytics Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Analytics Operational
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - North America Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Europe Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Central and South America & Caribbean Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Mobile Core Network Operational
90 days ago
100.0 % uptime
Today
SMS Connectivity Operational
90 days ago
100.0 % uptime
Today
VPN services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime
Fetching
Apr 30, 2025
Cellular service degradation in Spain and Portugal
Resolved - Dear emnify Customers,

After further monitoring, we confirm that the overall health of Spanish and Portuguese networks has returned to normal levels.

In case you are still experiencing issues, please reach out to our Customer Support Team via the help center.

Kind regards,
emnify Support Team
Apr 30, 02:08 UTC
Monitoring - Today we started to see that the overall health of Spanish and Portuguese networks is gradually returning to normal. Our tests also returned positive results.

We will continue to closely monitor.

Kind regards,
emnify Support Team
Apr 29, 12:47 UTC
Update - Our monitoring of these networks still shows instability, even though our tests of Spanish and Portuguese networks show positive results and we can see traffic flowing from and to these countries. We are closely monitoring the situation in Spain and Portugal, and we will publish a new update shortly.
Apr 28, 19:40 UTC
Identified - We have confirmed that the ongoing cellular service issues in Spain and Portugal are caused by a nationwide power outage in the said countries.

We will update you as soon as the situation progresses.

Kind regards,
emnify Support Team
Apr 28, 15:22 UTC
Investigating - Dear emnify Customers,

We are currently experiencing cellular service degradation in Spain and Portugal. Devices that attempt to connect to the networks in these 2 countries may experience issues.

We are investigating and we will publish a new update shortly.

Kind regards,
emnify Support Team
Apr 28, 12:36 UTC
Apr 29, 2025
Delay in loading portal embedded reports
Resolved - This incident has been resolved.

In case you are still having issues loading reports in the portal, please reach out to our Customer Support Team via our help center.

Kind regards,
emnify Support Team
Apr 29, 06:22 UTC
Monitoring - Dear emnify Customers,

We can confirm that the stats have recovered thus embedded reports are accessible again.

We are closely monitoring the situation.
Apr 28, 12:11 UTC
Investigating - Dear emnify Customers,

We are experiencing degraded performance in the reporting section of the customer portal. Some reports may not be responsive.

We are currently investigating the issue and updates will follow shortly.

Kind Regards,
emnify Support Team
Apr 28, 11:48 UTC
Apr 28, 2025
Portal and API service degradation
Resolved - We have verified that the fix applied has solved the issue.

In case you are still having issues, please reach out to our Support Team via our help center.

Kind regards,
emnify Support Team
Apr 28, 13:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 28, 13:08 UTC
Investigating - Dear emnify Customers,

We are currently experiencing issues with portal and API particularly when trying to update a device configuration via the connected device's view.

We are currently investigating and will publish a new update shortly.

Kind regards,
emnify Support Team
Apr 28, 13:04 UTC
Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Service instability - O2 UK
Resolved - This incident has been resolved. If you are still experiencing issues, please contact our Customer Support team.
Apr 23, 16:36 UTC
Monitoring - O2 UK is operational again. We will be closely monitoring the network over the next few hours.
Apr 23, 15:48 UTC
Identified - We confirm stability issues with O2 UK, affecting LTE service only. 2G and 3G remain operational. We have contacted the operator and are currently waiting for a fix to be applied.
Apr 23, 12:33 UTC
Investigating - Dear emnify customer,

We are currently investigating a service instability in O2. Devices that attempt to connect to this network may experience issues.

We will publish an update shortly.
Apr 23, 12:07 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025
Service degradation - Uganda
Resolved - This incident has been resolved. If you are still experiencing issues, please contact our Customer Support team.
Apr 21, 15:31 UTC
Monitoring - We have implemented a fix, and the service in Uganda is already recovering.
Apr 21, 15:15 UTC
Identified - The root cause has been identified, and a fix is currently being implemented by the engineering team.
Apr 21, 15:08 UTC
Investigating - Dear emnify customer,

We are currently investigating a service degradation in Uganda. Devices attempting to connect to this network may experience issues. We will publish an update shortly.
Apr 21, 11:02 UTC
Apr 20, 2025
Service Degradation - MTN Côte d'Ivoire
Resolved - This incident has been resolved.
Apr 20, 12:06 UTC
Update - Dear Customers,

We’ve identified that 2G and 3G services are operational now, but 4G is still affected.

Our team continues to investigate and monitor the situation.

Further updates will follow.

Regards
Emnify Support Team
Apr 19, 16:29 UTC
Investigating - Dear Customers,

We are currently observing network issues affecting connectivity through MTN Côte d'Ivoire, starting at approximately 12:30 UTC.

We will continue to monitor the situation closely and provide further updates as more information becomes available.

Regards
Emnify Support Team
Apr 18, 14:55 UTC
Apr 19, 2025
Apr 18, 2025
Service Degradation - Orange Guinea
Resolved - This incident has been resolved.
Apr 18, 09:18 UTC
Monitoring - Dear Customers,

The issue affecting connectivity through Orange Guinea has stabilised and services are operating normally.

We are continuing to monitor the situation closely to ensure full recovery and stability.

We will provide a final update once the incident is fully resolved.

Regards
Emnify Support Team
Apr 17, 16:22 UTC
Investigating - Dear Customers,

We are currently experiencing network issues with Orange Guinea, starting at approximately 2:40 AM UTC today. Alternative networks are available in the region, and we are observing that devices are gradually switching over.

Our team is actively monitoring the situation. We will provide further updates as soon as more information becomes available.

Regards
Emnify Support Team
Apr 17, 08:34 UTC
Apr 17, 2025
Apr 16, 2025

No incidents reported.

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