Resolved -
Dear Customers,
During the past days, we have implemented measures to increase reliability of "stats" API calls. We are hereby closing this incident.
Emnify Support Team
Jul 11, 18:57 UTC
Update -
Dear Customers,
We are actively monitoring the service to ensure it remains stable and functions as expected.
Emnify Support Team
Jul 10, 09:58 UTC
Update -
Dear Customers,
We are continuing to monitor the performance of "stats" API calls. As we occasionally see sporadic errors, we are keeping this incident open.
Thanks
Emnify Support Team
Jul 9, 10:06 UTC
Monitoring -
Dear Customers,
This is to inform you that a fix has been implemented and we are monitoring the results.
Thanks a lot
Emnify Support Team
Jul 8, 16:05 UTC
Identified -
Dear Customers,
We have identified the issue and currently working on a fix.
Emnify Support Team
Jul 8, 15:07 UTC
Investigating -
Dear Customers,
We are currently investigating increased API rate errors since 11:30 UTC.
Further updates will follow.
Emnify Support Team
Jul 8, 14:48 UTC