This incident has been resolved.
Jun 15, 12:27 UTC
This incident has been resolved and Telcel Mexico is fully operational with successful connectivity for both 2G&3G.
Many thanks for your patience.
Jun 15, 11:18 UTC
Our monitoring and test show that Telcel Mexico has networks problems again, since 4:30 UTC, ie for attach to their 3G Network.
Thanks a lot
Jun 15, 06:38 UTC
a fix has been implemented at the roaming partner network. Our tests show that service for 2/3G has resumed.
We are now monitoring the situation.
Jun 14, 22:32 UTC
We would like to inform you that the situation has been escalated to our roaming partner directly.
We shall keep you posted once we receive and update.
Jun 14, 21:42 UTC
The problems are recognized only on Telcel Mexico 2/3G network, 4G works fine. The alternative network Telefonica(Movistar) also works fine, we monitor successful service on 3G and 4G.
The issue that we see is the lack of 2G coverage on Telefonica(Movistar) network.
We will keep you posted.
Jun 14, 20:51 UTC
We are currently investigating a service degradation with Telcel Mexico. We will publish a new update shortly
Jun 14, 20:22 UTC