All Systems Operational
User Interface Operational
API Operational
Mobile Core Network Operational
Data Connectivity Operational
Internet Breakout Europe Operational
Internet Breakout North America Operational
Internet Breakout Asia Operational
SMS Connectivity Operational
Data Analytics Operational
Signalling Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Status Page Maintenance
Completed - The planned changes have been successfully implemented.
Jun 16, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 10:16 UTC
Scheduled - Dear customers,

we are changing the way how EMnify employees are authenticating at the administrative interface of our status page system.

While we do not expect to loose access to our status page, we would warn you with this posting to not rely on currentness of this status page until further confirmation that the maintenance is finished.

In case of any issues, please contact support@emnify.com.
Jun 16, 10:12 UTC
Service degradation with Telcel Mexico
Resolved - This incident has been resolved.
Jun 16, 07:36 UTC
Monitoring - We are observing normal network usage and in the past 4 hours, all our tests for establishing data connections with Telcel Mexico were successful.
We will closely monitor this network during the next days.
Jun 15, 20:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 15:42 UTC
Investigating - Dear Customers,

We are aware of another service degradation with Telcel Mexico. Our Roaming Partner is aware as well and currently working on a fix.

We received confirmation there is a congestion in 2G&3G which may lead to connectivity issues.

Hence, in case it is possible, we advice you to perform a hard reset on your devices.

We will publish a new update shortly.

Many thanks
Jun 15, 15:42 UTC
Jun 15, 2021
Service degradation with Telcel Mexico
Resolved - This incident has been resolved.
Jun 15, 12:27 UTC
Monitoring - Dear Customers,

This incident has been resolved and Telcel Mexico is fully operational with successful connectivity for both 2G&3G.

Many thanks for your patience.
Jun 15, 11:18 UTC
Identified - Dear Customers,

Our monitoring and test show that Telcel Mexico has networks problems again, since 4:30 UTC, ie for attach to their 3G Network.

Thanks a lot
Jun 15, 06:38 UTC
Monitoring - Dear Customer,

a fix has been implemented at the roaming partner network. Our tests show that service for 2/3G has resumed.
We are now monitoring the situation.
Jun 14, 22:32 UTC
Update - Dear Customers,

We would like to inform you that the situation has been escalated to our roaming partner directly.

We shall keep you posted once we receive and update.

Many thanks
Jun 14, 21:42 UTC
Identified - Dear Customers,

The problems are recognized only on Telcel Mexico 2/3G network, 4G works fine. The alternative network Telefonica(Movistar) also works fine, we monitor successful service on 3G and 4G.

The issue that we see is the lack of 2G coverage on Telefonica(Movistar) network.

We will keep you posted.

Thanks
Jun 14, 20:51 UTC
Investigating - We are currently investigating a service degradation with Telcel Mexico. We will publish a new update shortly
Jun 14, 20:22 UTC
Jun 14, 2021
Emergency maintenance
Resolved - Dear customers,

The incident is resolved and all services are working properly.
Jun 14, 05:54 UTC
Monitoring - Dear customers,
The emergency maintenance is over, all services are operational again. We will keep monitoring this case.
Jun 14, 05:30 UTC
Identified - Dear customers,
We will perform an emergency maintenance on our core-network systems. For a short amount of time new devices can't register to the network. All open data connections will remain working. We will start at 07:10, estimated ETA 07:20.
Jun 14, 05:09 UTC
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Connection instability
Resolved - Dear customer,

We can confirm the connectivity issue is completely resolved.
Jun 11, 22:26 UTC
Monitoring - Dear customers,

We faced some connection instability between 21:10 to 21:13. The connection is stable now and our team is monitoring this case.
Jun 11, 21:36 UTC
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

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