Our team has identified the root cause of the issue and is currently working on implementing a fix.
We will continue to provide updates as progress is made.
Kind regards, emnify Support Team
Apr 08, 2026 - 16:26 UTC
Investigating - Dear emnify Customers,
We are currently observing an issue affecting traffic data accuracy which may cause discrepancies in billing previews and usage statistics across the portal and APIs.
Our team is actively investigating the issue and we will provide an update shortly.
Kind regards, emnify Support Team
Apr 08, 2026 - 16:17 UTC
Portal, API & Data Analytics
Degraded Performance
90 days ago
100.0
% uptime
Today
User Interface
Operational
90 days ago
100.0
% uptime
Today
API
Degraded Performance
90 days ago
100.0
% uptime
Today
Data Analytics
Degraded Performance
Network Connectivity
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - North America
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Europe
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Asia-Pacific
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Central and South America & Caribbean
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Middle East & Africa
Operational
90 days ago
100.0
% uptime
Today
Mobile Core Network
Operational
90 days ago
100.0
% uptime
Today
SMS Connectivity
Operational
90 days ago
100.0
% uptime
Today
VPN services
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue has been fully resolved, and all services are operating normally.
If you continue to experience any issues, please reach out to support.
Mar 25, 10:51 UTC
Monitoring -
The fix has been successfully applied, and the service is now restored and operating normally. Engineering teams are continuing to monitor the situation closely to ensure stability.
We will provide further updates if any additional issues are observed.
Mar 25, 09:47 UTC
Identified -
The issue has been identified and began at approximately 09:05 UTC. We are currently applying a fix to resolve the signalling degradation.
Our team is actively working on mitigation, and we will continue to provide updates as progress is made.
Mar 25, 09:39 UTC
Investigating -
We are currently investigating an issue causing signalling degradation. As a result, some devices may require multiple attempts to successfully connect to the network.
Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as more information becomes available.
Mar 25, 09:35 UTC