emnify
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Portal, API & Data Analytics Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Analytics Operational
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - North America Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Europe Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Central and South America & Caribbean Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Mobile Core Network Operational
90 days ago
99.99 % uptime
Today
SMS Connectivity Operational
90 days ago
100.0 % uptime
Today
VPN services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
OpenVPN maintenance Jul 30, 2024 07:00-13:00 UTC
We would like to notify you about an upcoming maintenance period for OpenVPN. Please note that during this time, your OpenVPN connections may experience a temporary interruption lasting a few seconds. However, they will reconnect once the upgrade is completed. Please ensure your OpenVPN client is set to reconnect automatically.

If you require help during the maintenance, please reach out to our Customer Support team via support.emnify.com

Thank you for your understanding.
Posted on Jul 23, 2024 - 15:13 UTC
System Metrics Month Week Day
API Uptime
Fetching
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Self-Service Registration Disabled in Some Regions
Resolved - Dear Customers,

The issue is now resolved.

Thanks a lot
Emnify Support Team
Jul 26, 16:32 UTC
Identified - Dear Customers,

Please be informed that we have identified the issue and the team is now working on a fix.

Further updates to follow.

Thanks a lot
Emnify Support Team
Jul 24, 16:48 UTC
Investigating - Dear Customers,

This is to inform you that due to security measures, self-service registration on the portal has been disabled for certain countries.

If you encounter any difficulties, please contact our support team for assistance.

Thanks a lot
Emnify Support Team
Jul 24, 09:42 UTC
Jul 25, 2024

No incidents reported.

Jul 24, 2024
Service Degradation in 4G
Resolved - Dear Customer,

We are happy to announce that the issue has been fully resolved. All services are back to normal.

Thank you for your patience. If you encounter any further issues, please reach out to our support team.

Emnify Support Team
Jul 24, 17:24 UTC
Monitoring - Dear Customer,

We are pleased to announce that the issue with SIM cards has been fixed, and all services are now fully operational.

Our team is currently monitoring the situation to ensure stability and prevent any further issues.

Thank you for your patience and understanding during this time.

Emnify Support Team
Jul 24, 16:45 UTC
Update - Dear Customer,

This is to report that the vast majority of SIM cards remain operational. A few individual SIM cards may still experience minor issues.

Our team is continuing to work diligently to resolve these isolated problems. We appreciate your ongoing patience and will provide further updates as necessary.

Thank you for your understanding and support.

Emnify Support Team
Jul 24, 15:43 UTC
Update - Dear Customers,

We see the vast majority of SIM cards are now operational; however, some individual SIM cards may still experience some issues.

Our team is diligently working to resolve these remaining problems to ensure full functionality for all users.

We appreciate your patience and will keep you informed with further updates.

Thanks a lot
Emnify Support Team
Jul 24, 15:15 UTC
Update - Dear Customer,

We see a large number of SIM cards are operational again. Our technical team is continuing to work on resolving the remaining issues to ensure full functionality for all users..

We will keep you updated with further information.

Thanks a lot
Emnify Support Team
Jul 24, 14:58 UTC
Identified - Dear Customer,

Please be informed that the issue has been identified and we are working on a fix.

More updates to follow shortly.

Thanks a lot
Mohamed
Jul 24, 14:32 UTC
Update - We are continuing to investigate this issue.
Jul 24, 13:57 UTC
Investigating - Dear Customers,

We are experiencing service degradation in 4G, our team is currently investigating.

Further updates to follow shortly.

Thanks
Emnify Support Team
Jul 24, 13:40 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Service degradation - MTN / Uganda
Resolved - The incident has been resolved and the service is operational. In case you are still experiencing issues, please submit a request to our Customer Support team.
Jul 16, 19:13 UTC
Monitoring - We see successful traffic on MTN Uganda again and devices have already recovered their connection.

We will be monitoring this closely.
Jul 16, 16:21 UTC
Identified - We have contacted the operator, and we are waiting for a fix to be applied. In the meantime, the connectivity in the country is guaranteed via Airtel.
Jul 16, 09:19 UTC
Investigating - Dear emnify customer,

We are currently investigating a service degradation in MTN Uganda. Devices that attempt to connect to this network may experience issues. Alternative networks (Airtel) are working as expected.

We will publish a new update shortly.
Jul 16, 08:15 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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