emnify
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Portal, API & Data Analytics Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Analytics Operational
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - North America Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Europe Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Central and South America & Caribbean Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Mobile Core Network Operational
90 days ago
100.0 % uptime
Today
SMS Connectivity Operational
90 days ago
100.0 % uptime
Today
VPN services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime
Fetching
Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025
Signaling and data service degradation
Resolved - This incident has been resolved. If you are still experiencing any issues, please contact our Customer Support team.
Jan 18, 05:52 UTC
Monitoring - The service is now fully operational. We will continue to monitor the situation closely
Jan 18, 05:32 UTC
Identified - The team is actively investigating the issue, and we are already seeing affected devices starting to recover.
Jan 18, 05:24 UTC
Investigating - Dear customers,

We are investigating a potential service degradation. Some devices may experience issues connecting to the network. We will provide an update shortly.
Jan 18, 05:12 UTC
Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025
Service Degradation - Vodafone UK
Resolved - Dear emnify Customers,

We have received a confirmation from Vodafone UK that the issue has been resolved. Our metrics and tests can also validate that the service is now fully operational.

In case you are still having issues, please open a new request to our Customer Support team.

Kind regards,
emnify Support Team
Jan 13, 16:07 UTC
Update - Dear emnify Customers,

We have unblocked Vodafone UK as our tests are now yielding positive results. While we are seeing successful connections to the network, we have yet to receive confirmation from Vodafone that the issue has been fully resolved.

We will continue to closely monitor the situation and follow up with Vodafone to ensure that service is fully operational.

Kind regards,
emnify Support Team
Jan 13, 11:26 UTC
Monitoring - Dear emnify Customers,

We are pleased to report that our tests are showing successful results. However, we will continue to keep Vodafone UK blocked until we receive confirmation from them that the issue has been fully resolved.

In the meantime, affected devices in the UK can continue using alternative networks, all of which are confirmed to be functioning as expected.

We will closely monitor the situation and keep you updated.

Kind regards,
emnify Support Team
Jan 10, 23:47 UTC
Identified - To mitigate the problem, we temporarily blocked access to Vodafone UK. Meanwhile, affected devices may connect to other available networks in the UK which are confirmed to be working as expected.

We will publish a new update shortly.
Jan 10, 10:42 UTC
Investigating - Dear emnify customers,

We are again experiencing service degradation with Vodafone UK which started at around 09:00 UTC today. Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

Kind regards,
emnify Support team
Jan 10, 10:32 UTC
Signaling connectivity issues
Resolved - Dear emnify Customers,

This incident has been resolved. We will continue to follow up with our signaling carrier to ensure that similar issues can be prevented in the future.

In case you are still experiencing issues, please submit a request to our Customer Support team.

Kind regards,
emnify Support Team
Jan 13, 08:57 UTC
Monitoring - Dear emnify customers,

We experienced a short service interruption caused by network issues with one of our signaling connectivity carriers. Devices connecting to UK O2, and Claro Networks in Columbia, Chile, the Dominican Republic, El Salvador, and Honduras may have faced issues between 13:42 and 15:17 UTC today.

As of this writing, our signaling carrier has mitigated the situation while working on a solution. We expect no service interruption at the moment.

We will closely monitor the situation.

Kind regards,
emnify Support team
Jan 10, 16:37 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Jan 9, 2025
Service Degradation - Vodafone UK
Resolved - Dear emnify customers,

We can conclude based on our metrics and tests that the issue with Vodafone has now been resolved.

In case you are still having issues, please open a new request to our Customer Support team.

Kind regards,
emnify Support team
Jan 9, 19:46 UTC
Monitoring - We have now unblocked Vodafone UK since our tests are now yielding successful results. Though we can now see successful attachments to the network, we have yet to receive a confirmation from Vodafone that the issue is resolved.

We will closely monitor the situation and will continue to follow up with Vodafone to ensure service operability.
Jan 9, 18:53 UTC
Identified - To mitigate the problem, we temporarily blocked access to 2G and LTE for Vodafone UK, meanwhile we can confirm that other networks in the UK are working as expected.

We will publish a new update shortly.

Kind regards,
emnify Support team
Jan 9, 15:49 UTC
Investigating - Dear emnify customers,

We are investigating a service degradation with Vodafone UK and devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

Kind regards,
emnify Support team
Jan 9, 15:24 UTC
Jan 8, 2025

No incidents reported.

Jan 7, 2025
Stats query timeout via API and portal
Resolved - The incident has been resolved and all services are now operational.

In case you are still experiencing issues, please submit a request to our Customer Support team.
Jan 7, 13:49 UTC
Identified - As of writing, the error rate of the stats API has significantly dropped.

We are continuing to investigate the issue.
Jan 7, 12:17 UTC
Update - We have identified that the connected devices page in the portal is also impacted.

We are working closely with our Data Warehouse vendor to resolve the issue.

Further updates will follow shortly.
Jan 7, 12:04 UTC
Investigating - Dear emnify customers,

We are investigating a service degradation when querying stats via portal and API. We are actively working on solving this issue and updates will follow shortly.

We appreciate your patience and understanding.

Kind Regards,
emnify Support team
Jan 7, 09:52 UTC
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

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