emnify Status

All Systems Operational

Portal, API & Data Analytics Operational

User Interface Operational

API Operational

Data Analytics Operational

Network Connectivity Operational

Network Connectivity - North America Operational

Network Connectivity - Europe Operational

Network Connectivity - Asia-Pacific Operational

Network Connectivity - Central and South America & Caribbean Operational

Network Connectivity - Middle East & Africa Operational

Mobile Core Network Operational

SMS Connectivity Operational

VPN services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Uptime

Fetching

Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

Service degradation - Claro Ecuador

Resolved - This incident has been resolved.
Mar 25, 19:40 UTC

Monitoring - As our tests to utilize the Claro network were successful, we have unblocked the network at 18:45. Devices should now be able to connect to Claro.

We will closely monitor the situation.
Mar 25, 18:54 UTC

Update - We submitted a ticket to our roaming partner.

In order to avoid SIM cards camping on Claro and not being able to have a successful data connection, we have blocked Claro temporarily.

Meanwhile, please be informed that Movistar is available as fallback network on the backup IMSI.
Mar 25, 18:01 UTC

Identified - We observe connectivity issues with Claro Ecuador since 14:30 UTC, affecting devices roaming in that network. We have contacted the operator, and we are waiting for a fix to be applied.
Mar 25, 17:27 UTC

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

Database Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 UTC

Scheduled - We are performing maintenance on our database clusters. During the maintenance, devices may require multiple attempts to open a new data session for a period of 3 to 5 minutes and some online devices may lose data connectivity. The APIs will be affected for the same duration, and you may face errors while performing actions on the portal. Our engineering team will monitor the activity closely and in case you require any assistance, you can reach out to our customer support at https://support.emnify.com/.
Mar 14, 14:01 UTC

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.