All Systems Operational
Portal, API & Data Analytics Operational
User Interface Operational
API Operational
Data Analytics Operational
Network Connectivity Operational
Network Connectivity - North America Operational
Network Connectivity - Europe Operational
Network Connectivity - Asia-Pacific Operational
Network Connectivity - Central and South America & Caribbean Operational
Network Connectivity - Middle East & Africa Operational
Mobile Core Network Operational
SMS Connectivity Operational
VPN services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will perform a routine maintenance on our infrastructure in the breakout region ap-southeast-1. During this activity, all devices with VPN or non-VPN requirement that have an active PDP session will be forced to disconnect. Devices will soon establish data connectivity within 5 to 10mins.
Our engineering team will monitor the activity closely and in case you require any assistance, you can reach out to our customer support on https://support.emnify.com/

Posted on Aug 1, 12:02 UTC
API Uptime
Fetching
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022
Resolved - MTN Uganda has completed their repair works, therefore the incident has been resolved and the service is operational. In case you are still experiencing issues, please submit a request to our Customer Support team.
Jul 31, 09:48 UTC
Monitoring - Our tests and KPIs confirm that the services has resumed. We are going to monitor the situation for a while now.
Jul 30, 21:47 UTC
Update - Our remote tests show positive results for roaming on Uganda MTN for 2,3 and 4G data use. We will perform a few more tests and open the network in our core network again for usage.
Jul 30, 21:42 UTC
Update - We are still depending on our roaming partner MTN Uganda to correct their network configuration. We will update you asap when a change has been implemented at our roaming partner.
Jul 30, 21:05 UTC
Update - MTN Uganda confirmed to have done a change to the GTP /IP configurations which might have caused the service issue. They are already looking into the situation to resolve the service problem.
Jul 30, 12:23 UTC
Identified - We confirm Data connectivity issues with MTN Uganda, affecting devices roaming in that network. We have contacted the operator, and we are waiting for a fix to be applied.

Airtel as an alternative operator is available.

Jul 29, 15:47 UTC
Investigating - Dear EMnify customer,

We are currently investigating a service degradation in MTN Uganda. Devices that attempt to connect to this network may experience issues establishing data connections.

We will publish a new update shortly.

Jul 29, 15:39 UTC
Jul 30, 2022
Jul 29, 2022
Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.