Update - Our roaming partner is continuing to work on normalizing its network quality. Since approx. 05:00 UTC the error rate went down by 50 %. We are monitoring the situation closely and will update you when the signaling traffic returns to normal levels.
Dec 2, 07:44 UTC
Monitoring - Our roaming partner has restored its infrastructure and is currently working on normalizing the traffic.

We are monitoring the situation closely and will update the status page as soon as the incident is resolved.
Dec 1, 23:40 UTC
Identified - Our roaming partner is working on resolving the issue as soon as possible.

We also received an update that only 2G/3G is currently affected by the incident. LTE is not impacted.
Dec 1, 21:12 UTC
Investigating - Due to an issue in the infrastructure of one of our partners, we are detecting a decreased network authentication success rate. Only a small percentage of our customers is affected by this issue. Most relevant countries affected: Switzerland, Saudi Arabia, Honduras, Republic of Côte d'Ivoire, Bolivia.

We are working with our partners to resolve the issue.
Dec 1, 20:20 UTC
User Interface Operational
API Operational
Mobile Core Network Operational
Data Connectivity Operational
Internet Breakout Europe Operational
Internet Breakout North America Operational
Internet Breakout Asia Operational
SMS Connectivity Operational
Data Analytics Operational
Signalling Carrier Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime
Fetching
Past Incidents
Dec 2, 2020

Unresolved incident: Roaming provider service degradation.

Dec 1, 2020
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.