As part of our mitigation efforts, we have temporarily restricted access to MTN Nigeria. Affected devices may connect to alternative available networks in the meantime.
Further updates will follow as soon as possible.
Kind regards, emnify Support team
Feb 11, 2026 - 12:46 UTC
Identified - Dear emnify Customers,
We have reached out to MTN Nigeria regarding the ongoing service degradation and are currently awaiting their feedback. In the meantime, alternative mobile networks in Nigeria remain available for connectivity fallback.
We will share a further update as soon as more information becomes available.
Kind regards, emnify Support team
Feb 11, 2026 - 09:48 UTC
Investigating - Dear emnify customers,
We are currently investigating a service degradation affecting MTN Nigeria. Devices attempting to connect to this network may experience connectivity issues.
We will share an update as soon as more information becomes available.
Kind regards, emnify Support team
Feb 11, 2026 - 09:16 UTC
Portal, API & Data Analytics
Operational
90 days ago
100.0
% uptime
Today
User Interface
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Data Analytics
Operational
Network Connectivity
Degraded Performance
90 days ago
100.0
% uptime
Today
Network Connectivity - North America
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Europe
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Asia-Pacific
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Central and South America & Caribbean
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity - Middle East & Africa
Degraded Performance
90 days ago
100.0
% uptime
Today
Mobile Core Network
Operational
90 days ago
100.0
% uptime
Today
SMS Connectivity
Operational
90 days ago
100.0
% uptime
Today
VPN services
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 11, 2026
Unresolved incident: Service Degradation - MTN Nigeria.
Resolved -
Tigo Panama has confirmed that their 2G service has been permanently sunsetted. As a result, 2G connectivity is no longer available on the Tigo Panama network.
-Other radio access types with Tigo Panama remain available and are operating normally -2G service is still available in Panama through alternative mobile network
If you have any questions, please contact our Customer Support team.
Feb 4, 21:33 UTC
Identified -
We have contacted Tigo Panama regarding the ongoing 2G service degradation and are currently awaiting their response.
In the meantime, please note: -3G and 4G services with Tigo Panama remain available and are operating normally -Alternative mobile networks in Panama are also available for connectivity fallback
Our team continues to monitor the situation closely and will provide further updates as soon as we receive additional information from the operator.
Feb 4, 21:13 UTC
Investigating -
We are currently investigating reports of service degradation impacting 2G connectivity on the Tigo Panama network.
Further updates will be provided as more information becomes available.
Feb 4, 20:56 UTC
Completed -
The scheduled maintenance has been completed.
Feb 3, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 08:00 UTC
Scheduled -
We will perform standard maintenance on our OpenVPN servers across all regions.
During this maintenance, OpenVPN clients will be temporarily disconnected. This will only affect the connection between OpenVPN clients and endpoint devices. The devices themselves will remain online and connected to the emnify platform.
Jan 27, 18:36 UTC
Resolved -
This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team
Jan 30, 21:27 UTC
Monitoring -
We are seeing traffic returning to normal levels. As a result, we have unblocked the Telcel network and service is recovering. We will continue to monitor the situation closely
Jan 30, 20:35 UTC
Identified -
We have contacted Telcel Mexico and are currently awaiting their response. In the meantime, we have temporarily blocked connections to the Telcel network to prevent further attachments, allowing affected SIMs to connect via alternative networks like Movistar or AT&T. We will share another update as soon as more information becomes available.
Jan 30, 20:14 UTC
Investigating -
We are currently investigating a service degradation impacting Telcel connectivity in Mexico. We will provide an update shortly.
Jan 30, 20:03 UTC
Resolved -
This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team for further assistance.
Jan 28, 21:23 UTC
Monitoring -
The issue affecting has been resolved. Services are operating normally again, and we are continuing to monitor the situation closely to ensure stability
Jan 28, 20:06 UTC
Identified -
We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon
Jan 28, 17:47 UTC
Investigating -
We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.
Jan 28, 17:40 UTC