emnify

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal, API & Data Analytics Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Analytics Operational
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - North America Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Europe Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Central and South America & Caribbean Operational
90 days ago
100.0 % uptime
Today
Network Connectivity - Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Mobile Core Network Operational
90 days ago
100.0 % uptime
Today
SMS Connectivity Operational
90 days ago
100.0 % uptime
Today
VPN services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Uptime
Fetching
Jun 18, 2026
Service degradation - EE (UK)
Resolved - This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team.
Jun 18, 16:02 UTC
Monitoring - Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable.

Thank you for your patience. We will provide further updates if necessary.
Jun 18, 15:26 UTC
Identified - We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service.

As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists.

We will provide another update as soon as more information becomes available.
Jun 18, 13:18 UTC
Investigating - Dear emnify customer,

We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.
Jun 18, 12:55 UTC
Jun 17, 2026
[eu-west-1] Update your OpenVPN configuration
Completed - The scheduled maintenance has been completed.
Jun 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 07:00 UTC
Scheduled - Dear emnify customer,

This is a reminder that we will begin rolling out new OpenVPN server certificates in the eu-west-1 region on June 17, 2026.

If you have already downloaded and deployed a new OpenVPN client configuration from the emnify portal after May 11, 2026, no further action is required and you may disregard this message.

To continue using OpenVPN connectivity in this region, you must update your OpenVPN client configuration before the rollout begins.

Required action
Please download the latest OpenVPN client configuration from the emnify portal and replace your existing .ovpn or .conf file:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and the eu-west-1 region
Download and replace your existing configuration file

Once the certificate update has been completed in eu-west-1, older client configurations will no longer be able to connect to OpenVPN in this region.

Important: This change only affects OpenVPN connectivity. Device connectivity and other emnify services are not impacted.

Need help?

If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center.

Thank you for your cooperation.
Jun 16, 09:08 UTC
Service degradation - MTN (Guinea-Bissau)
Resolved - As the issue remains ongoing, we have temporarily removed MTN from the list of available networks in our data plans for Guinea-Bissau to minimize customer impact. Customers can continue to use alternative networks in Guinea-Bissau, which are operating normally.

We will continue to monitor the situation closely and will re-enable MTN once the network demonstrates stable and reliable service.
Jun 17, 08:35 UTC
Identified - We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service.

Other mobile networks in Guinea-Bissau continue to operate normally and are not impacted.

We will continue to provide updates as more information becomes available.
May 11, 16:01 UTC
Investigating - We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted.

Further updates will be provided as more information becomes available.
May 11, 15:24 UTC
Jun 16, 2026
[us-east-1] Update your OpenVPN configuration
Completed - The scheduled maintenance has been completed.
Jun 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 07:00 UTC
Scheduled - Dear emnify customer,

This is a reminder that we will begin rolling out new OpenVPN server certificates in the us-east-1 region on June 16, 2026.

If you have already downloaded and deployed a new OpenVPN client configuration from the emnify portal after May 11, 2026, no further action is required and you may disregard this message.

To continue using OpenVPN connectivity in this region, you must update your OpenVPN client configuration before the rollout begins.

Required action

Please download the latest OpenVPN client configuration from the emnify portal and replace your existing .ovpn or .conf file:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and the us-east-1 region
Download and replace your existing configuration file

Once the certificate update has been completed in us-east-1, older client configurations will no longer be able to connect to OpenVPN in this region.

Important: This change only affects OpenVPN connectivity. Device connectivity and other emnify services are not impacted.

Need help?
If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center.

Thank you for your cooperation.
Jun 15, 07:47 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
[ca-central-1, eu-central-1] Update your OpenVPN configuration
Completed - The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 UTC
Scheduled - Dear emnify customer,

This is a reminder that we will begin rolling out new OpenVPN server certificates in the ca-central-1 and eu-central-1 regions on June 11, 2026.

If you have already downloaded and deployed a new OpenVPN client configuration from the emnify portal after May 11, 2026, no further action is required and you may disregard this message.

To continue using OpenVPN connectivity in these regions, you must update your OpenVPN client configuration before the rollout begins.

Required action
Please download the latest OpenVPN client configuration from the emnify portal and replace your existing .ovpn or .conf file:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and the relevant region (ca-central-1 and/or eu-central-1)
Download and replace your existing configuration file

Once the certificate update has been completed in these regions, older client configurations will no longer be able to connect to OpenVPN.

Important: This change only affects OpenVPN connectivity. Device connectivity and other emnify services are not impacted.

Need help?
If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center.

Thank you for your cooperation.
Jun 10, 10:05 UTC
Jun 10, 2026
[ap-southeast-1 and sa-east-1] Update your OpenVPN configuration
Completed - The scheduled maintenance has been completed.
Jun 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:00 UTC
Scheduled - Dear emnify customer,

This is a reminder that we will begin rolling out new OpenVPN server certificates in the ap-southeast-1 and sa-east-1 regions on June 10, 2026.

If you have already downloaded and deployed a new OpenVPN client configuration from the emnify portal after May 11, 2026, no further action is required and you may disregard this message.

To continue using OpenVPN connectivity in these regions, you must update your OpenVPN client configuration before the rollout begins.

Required action:
Please download the latest OpenVPN client configuration from the emnify portal and replace your existing .ovpn or .conf file:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and the relevant region (ap-southeast-1 and/or sa-east-1)
Download and replace your existing configuration file

Once the certificate update has been completed in these regions, older client configurations will no longer be able to connect to OpenVPN.

Important: This change only affects OpenVPN connectivity. Device connectivity and other emnify services are not impacted.

Need help?
If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center

Thank you for your cooperation.
Jun 9, 09:30 UTC
Jun 9, 2026
[eu-central-2] Update your OpenVPN configuration
Completed - The scheduled maintenance has been completed.
Jun 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - Dear emnify customer,

This is a reminder that we will begin rolling out new OpenVPN server certificates in the eu-central-2 region on June 9, 2026.

If you have already downloaded and deployed a new OpenVPN client configuration from the emnify portal after May 11, 2026, no further action is required and you may disregard this message.

To continue using OpenVPN connectivity in this region, you must update your OpenVPN client configuration before the rollout begins.

Required action
Please download the latest OpenVPN client configuration from the emnify portal and replace your existing .ovpn or .conf file:

Log in to the emnify portal
Navigate to Integrations → Secure Connection → OpenVPN
Select your operating system and the eu-central-2 region
Download and replace your existing configuration file

Once the certificate update has been completed in eu-central-2, older client configurations will no longer be able to connect to OpenVPN in this region.

Important: This change only affects OpenVPN connectivity. Device connectivity and other emnify services are not impacted.

Need help?
If you have any questions or need assistance updating your configuration, please contact our support team via the emnify Help Center.
Jun 8, 12:51 UTC
Jun 8, 2026
Service Degradation - Orange (Guinea)
Resolved - We have confirmed that Orange Guinea connectivity is now fully operational. Services have recovered and traffic is processing normally.
Jun 8, 13:30 UTC
Identified - Dear emnify Customers,

We have received confirmation from Orange that they are currently experiencing an incident within their network, which may be impacting service availability.

We are actively coordinating with their team and monitoring the situation closely. We will provide further updates as soon as more information becomes available from the operator.


Kind regards,
emnify Support Team
Jun 4, 13:58 UTC
Investigating - Dear emnify Customers,

We are currently investigating a connectivity issue affecting devices connected via the Orange network in Guinea. Customers may experience intermittent connectivity and service degradation.

Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible.

We will continue to share updates as more information becomes available.


Kind regards,
emnify Support Team
Jun 4, 13:48 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
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