Increased API error rates

Incident Report for emnify

Resolved

Dear Customers,

During the past days, we have implemented measures to increase reliability of "stats" API calls. We are hereby closing this incident.

Emnify Support Team
Posted Jul 11, 2025 - 18:57 UTC

Update

Dear Customers,

We are actively monitoring the service to ensure it remains stable and functions as expected.

Emnify Support Team
Posted Jul 10, 2025 - 09:58 UTC

Update

Dear Customers,

We are continuing to monitor the performance of "stats" API calls. As we occasionally see sporadic errors, we are keeping this incident open.

Thanks
Emnify Support Team
Posted Jul 09, 2025 - 10:06 UTC

Monitoring

Dear Customers,

This is to inform you that a fix has been implemented and we are monitoring the results.

Thanks a lot
Emnify Support Team
Posted Jul 08, 2025 - 16:05 UTC

Identified

Dear Customers,

We have identified the issue and currently working on a fix.

Emnify Support Team
Posted Jul 08, 2025 - 15:07 UTC

Investigating

Dear Customers,

We are currently investigating increased API rate errors since 11:30 UTC.

Further updates will follow.

Emnify Support Team
Posted Jul 08, 2025 - 14:48 UTC
This incident affected: Portal, API & Data Analytics (API).
← Current Status Powered by Atlassian Statuspage