The incident has been resolved and the service is operational.
In case you are still experiencing issues, please submit a request to our Customer Support team.
Posted Aug 16, 2024 - 06:06 UTC
Monitoring
The service with Orange France has been restored, and we can already see devices connected to the network.
We will continue to monitor this closely.
Posted Aug 16, 2024 - 05:13 UTC
Update
Our monitoring shows that 2G/3G traffic with Orange France remains unstable, while 4G is operational. We are in close contact with the operator and are awaiting full restoration of the service.
Posted Aug 15, 2024 - 20:30 UTC
Identified
We confirm that the connectivity with Orange France is not stable at the moment. We have contacted the operator, and we are waiting for a fix to be applied.
The service with the rest of the french operators is stable. Devices attached to Orange may switch to SFR, Bouygues or Free.
Posted Aug 15, 2024 - 13:27 UTC
Investigating
Dear emnify customer,
We are currently investigating a service degradation in Orange France. Devices attempting to connect to this network may experience issues.
We will publish a new update shortly.
Posted Aug 15, 2024 - 13:19 UTC
This incident affected: Network Connectivity (Network Connectivity - Europe).