Signaling Degradation Impacting Device Connectivity

Incident Report for emnify

Resolved

Dear emnify Customers,

The incident has been resolved, and signaling metrics have stabilized at normal levels.

In case you are still having issues, please reach out to our Support Team via our Help Center.


Kind regards,
emnify Support Team
Posted Mar 11, 2026 - 17:30 UTC

Update

Dear emnify Customers,

Network performance continues to improve, and signaling metrics are now close to normal levels. Our team will keep monitoring the situation to ensure services remain stable.


Kind regards,
emnify Support Team
Posted Mar 11, 2026 - 17:08 UTC

Monitoring

Dear emnify Customers,

Our team is continuing to work on mitigating the impact of the signaling degradation. Current monitoring shows that key signaling metrics are gradually improving.

We are closely monitoring the situation and will continue taking steps to ensure services return to full stability.


Kind regards,
emnify Support Team
Posted Mar 11, 2026 - 15:48 UTC

Identified

Dear emnify Customers,

Our team is currently working on mitigating the issue and investigating the underlying cause.

We are actively monitoring the network and will provide further updates as soon as more information becomes available.


Kind regards,
emnify Support Team
Posted Mar 11, 2026 - 14:31 UTC

Investigating

Dear emnify Customers,

We are currently observing a signaling degradation that may impact device connectivity. As a result, some devices may experience intermittent connectivity issues or difficulties establishing sessions.

Our team is investigating the issue and will share further updates as soon as possible.


Kind regards,
emnify Support Team
Posted Mar 11, 2026 - 14:04 UTC
This incident affected: Mobile Core Network.