Payment Option API Issues

Incident Report for emnify

Resolved

Dear Customers,

This is to inform you that this issue has been resolved.

Thanks a lot for you patience.
Emnify Support Team

Posted Dec 02, 2024 - 22:11 UTC

Monitoring

Dear Customers,

This issue has been identified and a fix has been implemented.
Further updates will follow shortly.

Thanks a lot,
Emnify Support Team

Posted Dec 02, 2024 - 21:40 UTC

Identified

Dear Customers,

This issue has been identified and our team is actively working on implementing a solution.

Further updates will be provided as soon as possible.

Thank you for your patience and understanding.

Best regards,
Emnify Support Team

Posted Dec 02, 2024 - 18:54 UTC

Investigating

Dear Customers,

We are currently experiencing an issue with our payment option API. As a result, customers are unable to view payment options or complete SIM orders.

Our team is actively investigating the issue and working to resolve it as quickly as possible. Further updates will be provided shortly.

We appreciate your patience and understanding.

Best regards,
Emnify Support Team

Posted Dec 02, 2024 - 17:22 UTC

This incident affected: Portal, API & Data Analytics (API).