Portal embedded reports are not responsive

Incident Report for emnify

Resolved

The incident has been resolved. In case you are still experiencing issues, please submit a request to our Customer Support team.

Posted Nov 24, 2023 - 10:16 UTC

Identified

The issue has been identified and a fix has been implemented.

We will keep you posted for further updates.

Posted Nov 24, 2023 - 09:01 UTC

Investigating

Dear emnify customers,

We are experiencing degraded performance in the reporting section of the customer portal. You may experience slow response time and occasional timeouts when accessing the reports.

We are actively working on solving this issue and updates will follow shortly.

We apologize for the inconvenience.

Kind Regards,
emnify Support team,

Posted Nov 24, 2023 - 08:27 UTC

This incident affected: Portal, API & Data Analytics (Data Analytics).