Portal and API service degradation

Incident Report for emnify

Resolved

We have verified that the fix applied has solved the issue.

In case you are still having issues, please reach out to our Support Team via our help center.

Kind regards,
emnify Support Team
Posted Apr 28, 2025 - 13:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 28, 2025 - 13:08 UTC

Investigating

Dear emnify Customers,

We are currently experiencing issues with portal and API particularly when trying to update a device configuration via the connected device's view.

We are currently investigating and will publish a new update shortly.

Kind regards,
emnify Support Team
Posted Apr 28, 2025 - 13:04 UTC
This incident affected: Portal, API & Data Analytics (User Interface, API).