The incident has been resolved and services via Vodafone UK are now operational.
In case you are still experiencing issues, please submit a request to our Customer Support team.
Posted Sep 23, 2024 - 10:53 UTC
Monitoring
To help LTE devices switch over to other available networks, we have also temporarily blocked LTE. In the meantime, this has also been resolved and we are starting to see the traffic returning to normal.
We will closely monitor this and will publish a new update shortly.
Posted Sep 23, 2024 - 10:01 UTC
Identified
The service outage seems to be caused by widespread issues on Vodafone's side.
To mitigate the problem, we temporarily blocked 2G/3G, which seems to be restored in the meantime. We are closely monitoring the LTE traffic.
Kind regards, emnify Support team
Posted Sep 23, 2024 - 09:16 UTC
Investigating
Dear emnify customers,
We are investigating a service degradation with Vodafone UK. The problem started at around 05:20 UTC today, and devices that attempt to connect to this network may experience issues.
We will publish a new update shortly.
Kind regards, emnify Support team
Posted Sep 23, 2024 - 07:46 UTC
This incident affected: Network Connectivity (Network Connectivity - Europe).