Increased API error rates

Incident Report for emnify

Monitoring

Dear emnify Customers,

Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team
Posted Apr 22, 2026 - 08:31 UTC

Identified

Dear emnify Customers,

We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation.

We’ll continue to share updates as soon as they become available.

Kind regards,
emnify Support Team
Posted Apr 22, 2026 - 08:24 UTC

Investigating

Dear emnify Customers,

We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API.

Further updates will be provided shortly.

Kind regards,
emnify Support Team
Posted Apr 22, 2026 - 07:56 UTC
This incident affects: Portal, API & Data Analytics (User Interface, API).