Our monitoring and validation tests confirm that the operator MTN is now fully operational.
In case you are still having issues, please reach out to our Support Team via our Help Center.
Kind regards, emnify Support Team
Posted Apr 30, 2026 - 13:06 UTC
Monitoring
Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime.
We will continue to work with the operator to ensure full restoration.
Posted Apr 28, 2026 - 08:02 UTC
Update
We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks.
We’re keeping a close watch and will update promptly with any new information.
Posted Apr 27, 2026 - 15:39 UTC
Investigating
Dear emnify Customers,
We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause.
We will provide further updates as they become available.
Kind regards, emnify Support Team
Posted Apr 27, 2026 - 14:30 UTC
This incident affected: Network Connectivity (Network Connectivity - Middle East & Africa).