Service Degradation - MTN Nigeria

Incident Report for emnify

Update

Dear emnify Customers,

As part of our mitigation efforts, we have temporarily restricted access to MTN Nigeria. Affected devices may connect to alternative available networks in the meantime.

Further updates will follow as soon as possible.


Kind regards,
emnify Support team
Posted Feb 11, 2026 - 12:46 UTC

Identified

Dear emnify Customers,

We have reached out to MTN Nigeria regarding the ongoing service degradation and are currently awaiting their feedback. In the meantime, alternative mobile networks in Nigeria remain available for connectivity fallback.

We will share a further update as soon as more information becomes available.


Kind regards,
emnify Support team
Posted Feb 11, 2026 - 09:48 UTC

Investigating

Dear emnify customers,

We are currently investigating a service degradation affecting MTN Nigeria. Devices attempting to connect to this network may experience connectivity issues.

We will share an update as soon as more information becomes available.


Kind regards,
emnify Support team
Posted Feb 11, 2026 - 09:16 UTC
This incident affects: Network Connectivity (Network Connectivity - Middle East & Africa).