This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team for further assistance.
Posted Jan 28, 2026 - 21:23 UTC
Monitoring
The issue affecting has been resolved. Services are operating normally again, and we are continuing to monitor the situation closely to ensure stability
Posted Jan 28, 2026 - 20:06 UTC
Identified
We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon
Posted Jan 28, 2026 - 17:47 UTC
Investigating
We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.
Posted Jan 28, 2026 - 17:40 UTC
This incident affected: Portal, API & Data Analytics (API, Data Analytics).